Warehouse Associate

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Responsibilities:

• Connect with suppliers to gather technical and design specifications for new product
• Perform QC on all products received
• Technical knowledge of all products (training is provided)
• Assemble Vogt products
• Review and maintain list of parts required for stock to ensure optimal inventory levels
• Schedule and dispatch technical service calls and parts where required and track all expenses
• Respond to warranty inquiries
• Assist all Vogt members in problem-solving situations, which require technical involvement or input
• Answer customer inquiries pertaining to installation and technical specifications
• Visit clients for service resolutions when needed
• Maintain first-class customer service by following organization standards
• Document and input all client interaction into the internal system used by Vogt

Attributes and Qualifications:

• 2+ years of experience in technical product knowledge (plumbing industry)
• Outstanding communication skills, both written and spoken, with customers and co-workers
• Task oriented and able to multitask
• Excellent time management and organization skills
• Strong problem-solving skills with solution-based approach
• French is a plus
• Accountable and reliable
• Computer proficient

We are looking for an exceptional candidate to grow within our organization. Compensation will be based on experience. Please apply with resume in confidence to: [email protected]. Vogt is an equal opportunities employer, and only those candidates with relevant experience will be contacted.

Job Type: Full-time, Permanent